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Customer Service
      Phone: (503) 436-1128

Return Policy

We offer exchanges and in store credit only.  No cash or credit refunds.

Yarn Returns:  Yarn must in original condition (odor free) from smoke-free homes within 30 days of purchase for store credit or exchange.  If the yarn is wound it is not returnable.  Yarn will be weighed prior to acceptance for exchange/return.

All sales are final for the following:
sale items, knitting needles, crochet hooks, notions, patterns, books wound yarn, digital products, ready wear items, or special orders of out of stock inventory.
The buyer will pay for shipping to return the item.  We will credit your account upon receiving the returned merchandise less 15% restocking fee.

Reward Program
Our customer rewards program earns one point for every $1 spent on regular priced items.  For every 500 points you receive $20-off coupon good on your next purchase over $20. The points accrue for online and in-store purchases.  Reward points reset to zero after two years on inactivity.  Rewards earned do not expire.

Create your private account on line to check your reward status and purchase history.  You can also set up a shareable gift registry for family and friends.  

*Points do not accrue for gift card purchases and class fees.  We reserve the right to change our reward program without notice.

What do you do with my email?
Coastal Yarns is committed to the protection your privacy.  We do not sell, rent or disclose any information that identifies you to a third party.  We may use information we collect to periodically notify you about shop news that we think you'll like.  Should you prefer not to receive this information, simply send an email to info@coastalyarns with "remove" as the subject line.

Our Shop
Want to see us in person?  We are located at 255 N. Hemlock Street, Cannon Beach, Oregon.  We are open every day 11:00am - 5:00pm.  Summers open until 6:00pm.
We are closed Thanksgiving and Christmas days.

Contact Info

Coastal Yarns
Phone: 503-436-1128
Address: 255 N. Hemlock St. #168
Cannon Beach, OR 97110

Business Hours

10:00am - 5:00pm
Open until 9:00pm

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