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Thank you for shopping with us. Return and Exchange Policy Returns/exchanges will be accepted within 30 days of purchase with the following conditions. Must be in NEW condition, label intact, odor free and yarn must not be not wound. Subject to a 10% restocking fee. We are not responsible for return shipping costs. All sales of knitting needles, crochet hooks, other tools and notions, patterns and books are final and not returnable. All sales of discounted or "sale" items are final and not returnable.